Insights from the field

One Workflow Fix That Saves $100K+ Per Year in Missed Virtual Visit Charges
Virtual Care Operations

One Workflow Fix That Saves $100K+ Per Year in Missed Virtual Visit Charges

A common coding and documentation oversight in telehealth workflows could be costing your organization six figures annually. Learn the exact fix that helps clinics recover missed revenue in just a few weeks.

Apr 10, 2025 Read More
What Your No-Show Rate Isn’t Telling You About Virtual Access
Virtual Care Operations

What Your No-Show Rate Isn’t Telling You About Virtual Access

No-shows are often treated as a scheduling problem—but in virtual care, they’re an access signal. Learn how to break down your no-show data to uncover hidden gaps in your telehealth workflows.

Apr 10, 2025 Read More
5 Telehealth Billing Errors Costing Clinics Thousands (and How to Catch Them Before Claims Go Out)
Telehealth Operations

5 Telehealth Billing Errors Costing Clinics Thousands (and How to Catch Them Before Claims Go Out)

Think your telehealth billing is tight? Even top clinics are losing revenue to modifier leakage, POS mismatches, and modality drift. Here’s how to spot the silent failures and benchmark your risk.

Apr 9, 2025 Read More
A 20-Min Spot Audit to Uncover Hidden Intake Risk
Front-End Operations

A 20-Min Spot Audit to Uncover Hidden Intake Risk

You don’t need a new tool to find out where intake is leaking revenue. You just need last week’s patient list—and this sharper lens. This 20-minute audit reveals where eligibility, auth, and scheduling issues are driving denials.

Apr 9, 2025 Read More
What Denials Are Telling You About Your Front-End Ops
Revenue Management

What Denials Are Telling You About Your Front-End Ops

Most denials aren’t billing errors—they’re upstream process failures. Learn how to trace CO-27s, CO-197s, and CO-50s back to intake, scheduling, and authorization gaps.

Apr 9, 2025 Read More
What Your No-Show Rate Isn’t Telling You About Virtual Access
Virtual Care Operations

What Your No-Show Rate Isn’t Telling You About Virtual Access

No-shows are often treated as a scheduling problem—but in virtual care, they’re an access signal. Learn how to break down your no-show data to uncover hidden gaps in your telehealth workflows.

Apr 9, 2025 Read More
Where Most Clinics Lose Revenue in Hybrid Care—And How to Fix It
Revenue Management

Where Most Clinics Lose Revenue in Hybrid Care—And How to Fix It

Virtual care is still bleeding revenue for most clinics—not because they aren’t aware, but because the workflows, SOPs, and tracking systems haven’t caught up. Here’s how to uncover where revenue is leaking—and what to do about it.

Apr 9, 2025 Read More
3 Billing Issues You Can Solve Without New Software or Staff
Revenue Management

3 Billing Issues You Can Solve Without New Software or Staff

Discover three common billing issues that cost clinics hundreds of thousands annually—and learn the simple fixes that require no new software or additional staff.

Apr 8, 2025 Read More
Where revenue leaks in hybrid care (and how to fix it fast)
Revenue Management

Where revenue leaks in hybrid care (and how to fix it fast)

Discover the common gaps in hybrid care models that lead to unbilled services and missed revenue opportunities.

Jan 15, 2025 Read More
BW